Swiss Sustain respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely via third-party gateways)

Technical Information

  • IP address
  • Browser type
  • Device information
  • Pages visited and usage data

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate order updates
  • Provide customer support
  • Improve our website and services
  • Send promotional emails or offers (only if you opt in)
  • Prevent fraud and ensure security

3. Payment Security

All payments are processed through secure third-party payment providers. Swiss Sustain does not store your full payment card details on our servers.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website performance
  • Remember user preferences
  • Analyze traffic and behavior

You can disable cookies through your browser settings, but some features of the website may not function properly.

5. Sharing of Information

We do not sell or rent your personal information. We may share limited data only with:

  • Delivery and logistics partners
  • Payment processors
  • Website and analytics service providers

All partners are required to keep your information confidential.

6. Data Retention

We keep your personal information only as long as necessary for order fulfillment, legal compliance, and business purposes.

7. Your Rights

You have the right to:

  • Request access to your data
  • Correct inaccurate information
  • Request the deletion of your data
  • Opt out of marketing communications at any time

To make a request, contact us using the details below.

8. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

10. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised update date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact:

📧 Email: info@swisssustain.com, or instagram